Cancel - Change

All the items you order are carefully packed after careful inspection.

In cases where you think that the malfunction in the product is caused by production, you can send the product to us together with its invoice for inspection by our quality control unit. You can contact our “Customer Representative” at +90 232-482 18 38 - +90 530 915 12 97 to learn the results of such examinations.

In exchange transactions, the shipping fee belongs to the customer. If you send us the exchange product with our contracted cargo YURTİÇİ KARGO, you can send your cargo by paying a more suitable price.

Cancellation Procedures

You can cancel the order you placed on our Online Store until 16.00 on the same working day. You can send your order cancellation request to +90 232-482 18 38 - +90 530 915 12 97 or to [email protected] by specifying your name, surname and order number.

Exchange Transactions

By writing the product you will change and your return/change request on the Invoice we send you;

“Pınar Şems, Akdeniz Mah. Necatibey Bul. No:31\A Konak\İZMİR”

You must send it to the address.

No Returns Accepted!